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Highlighted
Beginner

unable to get Proximity to work from my Lenovo notebook - can any one help?

unable to get Proximity to work from my Lenovo notebook - can any one help?

7 REPLIES 7
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Cisco Employee

My Proximity is not able to

My Proximity is not able to identify devices while in a meeting room with TP (proximity enabled) devices.  The "Looking for Video Systems" option appears grayed out.

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Enthusiast

Turn off "Noise Suppression"

Turn off "Noise Suppression" from the laptop's microphone. As soon as I did this my Proximity connected up.   Look at my attachment for my settings

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Beginner

Tried to do that...turned off

Tried to do that...turned off "DC offset cancellation" but still wont work. I dont see the exact options in the attachment. Thanks!

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Beginner

Not sure how but today

Not sure how but today Proximity is working perfectly!

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Cisco Employee

Did you by chance upgrade to

Did you by chance upgrade to 2.0 between attempts? 

We just released 2.0 that dramatically improves how we do audio recording on Windows, thus also makes pairing work in most cases without even touching driver settings.

http://proximity.cisco.com :)

Br,
Henrik

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Enthusiast

yes 2.0 did fix laptops where

yes 2.0 did fix laptops where we could not find any of the noise suppression settings

Highlighted
Cisco Employee

I was able to connect once I

I was able to connect once I configured per the attachment; "Disable All Sound Effects".

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