09-30-2024 06:20 AM - last edited on 10-01-2024 12:47 AM by rupeshah
Hi,
I'm not sure if this is the right place to ask, but Netacad virtual support wasn't helpful, and I couldn't find any other support options. I'm having trouble enrolling in the Network Technician Career Path and its related subcourses. When I click "Get Started with Self-Paced," I get the following error pop-up:
"Oops! Something went wrong. Please try again later."
I've tried using different browsers and another laptop, but the issue persists. Enrollment in other courses seems to be working fine; it's just this specific one that I'm interested in that's causing problems.
Any help would be greatly appreciated.
Solved! Go to Solution.
10-01-2024 03:40 AM
@AllanB31 would contact Netacad and see if this is a known issue or a problem they are not aware of.
09-30-2024 06:33 AM
@AllanB31 i saw another post today and the user said they said teh same error when on their course. Might be a glitch in the systems?
09-30-2024 11:44 PM
Do you still have the problem? I am experiencing it too hope they fix it soon
10-01-2024 03:31 AM
Yes, still getting the error.
10-01-2024 03:40 AM
@AllanB31 would contact Netacad and see if this is a known issue or a problem they are not aware of.
10-01-2024 03:57 AM - edited 10-01-2024 03:58 AM
I hit the accept solution by accident.
10-01-2024 04:09 AM
There is a support at the bottom at this page https://www.netacad.com/
10-01-2024 04:43 AM
Yes, there is, but it leads to a chatbot and no options to discuss to a person. At least I couldn't figure out how.
10-01-2024 04:57 AM
If you want to talk to the netacad support team, you can login to your account and go to the netacad support tab and you can chat with them within their business hours or open a case.
10-01-2024 05:53 AM
I only have "NetAcad Support" available and that opens the chatbox:
However, I went to the Legacy Netacad, enrolled workded there, and now it is showing also in the non-legacy side!
10-01-2024 04:19 AM
I tried using a different account but the problem occurs.....
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