Cisco Prime Port Reclaim

[holotle2]

Unfortunately, our organization is stuck using Cisco Prime for the moment.

Prior to upgrading about 5 months ago to a newer version for security reasons, port reclamation used to be able to go back 6 months.

It seems after the upgrade the longest port reclaim will show is 7 days. If you choose anything longer it will show no data available.

Any idea if this can be changed in Prime and if so, where do I change this?

[Flavio Miranda]

@holotle2 

 When you reclaim any information on Prime, you are actually sending query to the Prime´s database. If you can no longer retriev the information means probably the database does not have the information anymore.

However, you can check for data retention configuration.

Administration > Settings > System Settings, then choosing General > Data Retention. 

https://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/3-7/admin/guide/bk_CiscoPrimeInfrastructure_3_7_AdminGuide/bk_CiscoPrimeInfrastructure_3_7_AdminGuide_chapter_0101.html