02-04-2025 08:05 AM - edited 02-06-2025 03:36 AM
Hello,
I am in the process of transferring a Smart License from a proxy server to a Cisco Nexus 9000 C9336C-FX2 chassis running NX-OS version 10.5(2). I have been following Method 3 (On-Prem SLP) as outlined in the official Cisco guide:
I have completed the configuration on the switch as follows:
switch# show run callhome
version 9.3(4) Bios:version 07.67
callhome
email-contact sch-smart-licensing@cisco.com
destination-profile CiscoTAC-1 transport-method http
destination-profile CiscoTAC-1 index 1 http https://10.106.41.xx/Transportgateway/services/DeviceRequestHandlerend
transport http use-vrf management
enable
Switch# license smart register idtoken XXXX (force)
I have used a alternative command since "register" was not recongnized in the switch.
Switch# license smart trust idtoken XXXX (force)
The output indicated that the registration process had been initiated:
"Initiated device registration with backend. Run show license status for registration status."
I have also generated the required token on the Smart Software Manager On-Prem workspace
Could someone guide me on the next steps or provide assistance if I have missed any critical configurations? Any insights or troubleshooting suggestions would be greatly appreciated.
Thank you in advance.
08-08-2025 05:59 AM
Hello,
you may already have solved you problem. If not, I am not sure if you want to use traditional smart licensing or the smart licensing using policy (SLP). SLP is supported starting with Cisco NX-OS Release 10.2(1).
For SLP you need to follow this guide:
08-08-2025 06:10 AM
@beginnerciscouser
On NX-OS 10.5(x) you’re on Smart Licensing Using Policy, so register
is expected to be missing — license smart trust idtoken <TOKEN> force
is correct. Next: verify your Call-Home profile points exactly to https://<SSM-OnPrem>/Transportgateway/services/DeviceRequestHandler
and uses the management
VRF; run callhome test profile CiscoTAC-1
and check show callhome statistics
. If SSM uses a self-signed cert, import its CA on the switch (or test with HTTP). Then license smart sync
and review show license status/summary/usage/tech-support
. In SSM On-Prem, the switch should appear under Product Instances and show Trusted/Authorized; if not, check reachability (TCP 443/80 from mgmt VRF), DNS/FQDN, and NTP/time on both sides. If still stuck, issue a fresh token and re-trust
, or as a last resort license smart factory reset
and repeat. (Also double-check show version
—your header shows 9.3(4), which would change behavior.)
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