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Cisco Smart Licensing using On-Prem

Hello,

I am in the process of transferring a Smart License from a proxy server to a Cisco Nexus 9000 C9336C-FX2 chassis running NX-OS version 10.5(2). I have been following Method 3 (On-Prem SLP) as outlined in the official Cisco guide:

https://www.cisco.com/c/en/us/support/docs/ios-nx-os-software/nx-os-software/217965-smart-licensing-on-nexus-platforms.html#toc-hId--2099765294

I have completed the configuration on the switch as follows:

 

 

 

 

switch# show run callhome



version 9.3(4) Bios:version 07.67

callhome

  email-contact sch-smart-licensing@cisco.com

  destination-profile CiscoTAC-1 transport-method http

  destination-profile CiscoTAC-1 index 1 http https://10.106.41.xx/Transportgateway/services/DeviceRequestHandlerend

  transport http use-vrf management

  enable



Switch# license smart register idtoken XXXX (force)
I have used a alternative command since "register" was not recongnized in the switch.
Switch# license smart trust idtoken XXXX (force)

The output indicated that the registration process had been initiated:
"Initiated device registration with backend. Run show license status for registration status."

 

 

 

 

I have also generated the required token on the Smart Software Manager On-Prem workspace

Could someone guide me on the next steps or provide assistance if I have missed any critical configurations? Any insights or troubleshooting suggestions would be greatly appreciated.

Thank you in advance.

 

 

2 Replies 2

Helena Cornic
Spotlight
Spotlight

Hello,

you may already have solved you problem. If not, I am not sure if you want to use traditional smart licensing or the smart licensing using policy (SLP). SLP is supported starting with Cisco NX-OS Release 10.2(1).

For SLP you need to follow this guide:

https://www.cisco.com/c/en/us/support/docs/switches/nexus-9000-series-switches/220643-configure-smart-licensing-using-policy-o.html

 

 

Stefan Mihajlov
Level 1
Level 1

@beginnerciscouser 


On NX-OS 10.5(x) you’re on Smart Licensing Using Policy, so register is expected to be missing — license smart trust idtoken <TOKEN> force is correct. Next: verify your Call-Home profile points exactly to https://<SSM-OnPrem>/Transportgateway/services/DeviceRequestHandler and uses the management VRF; run callhome test profile CiscoTAC-1 and check show callhome statistics. If SSM uses a self-signed cert, import its CA on the switch (or test with HTTP). Then license smart sync and review show license status/summary/usage/tech-support. In SSM On-Prem, the switch should appear under Product Instances and show Trusted/Authorized; if not, check reachability (TCP 443/80 from mgmt VRF), DNS/FQDN, and NTP/time on both sides. If still stuck, issue a fresh token and re-trust, or as a last resort license smart factory reset and repeat. (Also double-check show version—your header shows 9.3(4), which would change behavior.)