05-25-2021 02:24 AM
Hello all,
When I connect Cisco USB Console I get black screen, I tried number of USB console cables in different laptops and get the same issue, your help please
Thanks in advance.
05-25-2021 02:30 AM
Did you download & install the USB drivers?
05-25-2021 02:53 AM
the new cable required drivers to install on device to work.
https://software.cisco.com/download/home/282774222/type/282855122/release/3.1
05-25-2021 05:41 AM
Hi Sir,
Thanks for your reply. The driver installed successfully. but when i open session i got blank page.
05-25-2021 08:18 AM
Thanks for your reply. The driver installed successfully. but when i open session i got blank page.
Can you explain more - i hve done many installation using new cable with cat 9K series never seen any issues.
Lets start here :
power of the switch
connect the console cable
make sure you selected correct com port when the device recongnised.
Power on the switch, let us know the outcome ?
05-25-2021 03:30 PM
@Eman.Bakri wrote:
The driver installed successfully. but when i open session i got blank page.
05-26-2021 01:31 AM
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