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Description of AMP error messages in Log

Hi

 

Unter C:\Program Files\CISCO\AMP\<Version>\ you find a log file called sfc.exe.log.

 

As usual in a log-file also some error-messages can be found. What I cannot find is a description somewhere what these error messages mean. Is there somewhere a guide or another place where to find those?

 

Here are some examples:

(7788046, +0 ms) Apr 07 14:07:54	[11160]	ERROR: CDBBase::Execute NFMUrlFileMapDB: table nfm_url_file_map already exists	
(7788046, +0 ms) Apr 07 14:07:54	[9864]	ERROR: CDBBase::Prepare NFMUrlFileMapDB: failure preparing: CREATE TABLE nfm_url_file_map (hash binary(32) PRIMARY KEY, url varchar(255), created_at timestamp, ttl integer, direction integer, localip integer, remoteip integer, localport integer, remoteport integer, protocol integer );(1) : 183 : Cannot create a file when that file already exists."	
(7788046, +0 ms) Apr 07 14:07:54	[9864]	ERROR: CDBBase::Execute NFMUrlFileMapDB: table nfm_url_file_map already exists	
(7788046, +0 ms) Apr 07 14:07:54	[2316]	ERROR: ProcessEnumerateProcs: OpenProcess failed for PID 1644.	
(7788265, +219 ms) Apr 07 14:07:55	[8564]	ERROR: WSC::SetStateOnUpdate : status update failed, hr = 0x80070307	

(7791781, +1438 ms) Apr 07 14:07:58	[6192]	ERROR: Event::SlowProcessor unable to calculate hash using handle(\\?\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco AMP for Endpoints Connector\Cisco AMP for Endpoints Connector.lnk)	
(7791781, +0 ms) Apr 07 14:07:58	[6192]	ERROR: Event::SlowProcessor unable to calculate hash using handle(\\?\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco AMP for Endpoints Connector\Support Diagnostic Tool.lnk)	
(7791781, +0 ms) Apr 07 14:07:58	[6192]	ERROR: Event::SlowProcessor unable to calculate hash using handle(\\?\C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Cisco AMP for Endpoints Connector\Timed Diagnostic Tool.lnk)	

(7879062, +0 ms) Apr 07 14:09:25	[10512]	ERROR: Event::HandleIncomingConnection : unable to perform network cloud lookup for hash: 7fd065bac18c5278777ae44908101cdfed72d26fa741367f0ad4d02020787ab6, ret: 0x6 : 183 : Cannot create a file when that file already exists.	
(7947531, +0 ms) Apr 07 14:10:34	[3332]	ERROR: Event::HandleIncomingConnection : unable to perform network cloud lookup for hash: 7fd065bac18c5278777ae44908101cdfed72d26fa741367f0ad4d02020787ab6, ret: 0x6 : 183 : Cannot create a file when that file already exists.	
(8011484, +0 ms) Apr 07 14:11:38	[3332]	ERROR: Event::HandleIncomingConnection : unable to perform network cloud lookup for hash: 7fd065bac18c5278777ae44908101cdfed72d26fa741367f0ad4d02020787ab6, ret: 0x6	

 

Thank you in advance and kind regards

David

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