EoL ,EoS ,End of Support.

[rajaram855]

Can any only help my that Cisco products like switch, router will life support only for 5 year and software support for 7 year?. It is common for all Cisco products?

[M02@rt37 · Accepted solution]

Hello @rajaram855,

It is not accurate to say that Cisco products like switches and routers have a standard life support of 5 years and software support of 7 years. Cisco provides different levels of support and lifecycle policies for its products, which can vary depending on the product line, model, and specific software version.

EoL/EoS dates can vary significantly depending on the product and its release cycle. Some products may have longer lifecycles and receive support for more than 5 or 7 years, while others may have shorter lifecycles.

To determine the specific support and lifecycle policies for a particular Cisco product, you should refer to Cisco's official documentation.

[Ramblin Tech · Accepted solution]

Hi @rajaram855,

All products, from every vendor, eventually reach their end of support dates (SPs sometimes call this "Manufacturer Discontinue"). Cisco lays out their schedule to end support for a product in an End-of-Life announcement, which includes a number of milestones beginning with the EOL announcement, specifies the End-of-Sale date and various end of support dates, and finally ending with the Last-Day-of-Support. For definitions and and examples of milestones see:

https://www.cisco.com/c/en/us/products/eos-eol-policy.html

Note that the EOL announcement comes after the product has been available for sale for some period of time, ranging from less than a year, to multiple years. EOL announcements can be made for a number of reasons, but common reasons include:

• Customers have moved on to a newer product and sales of the EOL product have fallen below acceptable levels to keep the production line open
• Parts shortages by component vendors make it impractical  to keep the production line open
• The product is a short-lived software throttle intended to bring a new function to the market quickly. Customers should not plan on long-term deployments of these short-lived throttles and should move to a long-lived throttle as soon as the new functionality is integrated into one.