How can I uninstall Cisco Endpoint without a password?

[MartaC]

How can I uninstall Cisco Endpoint without a password? The company that I worked for remotely no longer exists and I still have Cisco Secure Endpoint (from my old job) connected on my personal computer. Since the company doesnt exist anymore, I cannot contact anyone for a password. I've emailed a Cisco frontline agent but they were not able to help me.  I need uninstalled urgently because it's blocking access to certain apps and internet access!

[Torbjørn]

I found the following in a post on the community:

"I found out that you have to boot in safe mode. after in safe mode open Notepad with admin rights.

Go to: C:\Program Files\Cisco\AMP
Go to policy.xml, found the following tabs: <passwordex></passwordex>  Delete everything from the start of <passwordex>   to the end of  </passwordex>, save the changes.  

and you should be able to uninstall Cisco Amp then"

Original post is here: https://community.cisco.com/t5/endpoint-security/remove-cisco-amp/m-p/4494862/highlight/true#M6473 

Other than that I would suggest factory resetting/re-imaging your device as there could be more company-related configuration/software that you might not want to have installed on a device for personal use.

[anitambailey]

Thank you! This worked!

[Torbjørn]

No problem! 

[khizirabbas37]

Uninstalling Cisco Endpoint without a password can be tricky, especially if it's admin-locked. One method users try is Safe Mode or third-party uninstaller tools—but keep in mind, this may not always work. For a smoother and secure solution, it’s best to contact your system admin or check SlideShare Downloader Cisco's official support for guided steps. simcity buildit

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