Hello @dowre70,
For a small office of around 5 people with basic requirements like creating 5 VLANs and implementing QoS for VOIP, the Cisco CBS220-24P-4G should suffice and is likely more cost-effective. However, if you foresee potential future growth or more complex networking needs, the Cisco WS-C2960X provides more flexibility and advanced features.
Consider your current and future requirements, as well as your budget...
Also, find EoL/EoS for C2960X and its replacement product:
https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-2960-x-series-switches/eos-eol-notice-c51-744432.html
Best regards
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