cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
683
Views
0
Helpful
5
Replies

Licensing

s.hellman
Level 4
Level 4

We bought a lot of AIR-DNA-E-3Y licenses a few years ago together with 9115 APs. We have never used Smart-licensing so the licenses has never been used. Now we bought two 9800 controllers and using 9172 APs, and have enabled Smart licensing on the controllers.

I can now see in the licensing portal that we are using one Cisco Wireless Essential license, but there is 0 available to use?

Aint these included in the AIR-DNA-E-3Y licenses?

Licenses.png

1 Accepted Solution

Accepted Solutions

Rich R
VIP
VIP

@s.hellman - @balaji.bandi  has missed the fact that you are using WiFi 7 APs (9172) so the answer provided is wrong.

The WiFi 7 APs do not use DNA licenses at all. They use a new type of license (Networking Subscription):
https://www.cisco.com/c/en/us/products/collateral/wireless/wi-fi-7-products-licensing-faq.html#WiFi7licensing
https://www.cisco.com/c/en/us/products/collateral/networking/software/networking-subscription-ds.html

So your DNA licenses are useless for 9172 APs - they can only be used for your 9115 APs.
You should have purchased the Networking Subscription licenses together with the 9172 APs?

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

View solution in original post

5 Replies 5

balaji.bandi
Hall of Fame
Hall of Fame

Network License (Essential or Advantage)-  This is a perpetual license for base hardware and controller connectivity.
DNA License (Essential or Advantage): This subscription (3, 5, or 7 years) enables DNA Centre features.

As per your screenshot, it show number AP available to use, in use 0, which means your conntroller need to connect to smart License server to consume.,

Check some FAQ :

https://www.cisco.com/c/en/us/products/collateral/wireless/catalyst-9800-series-wireless-controllers/impl-catalyst-9800-wrls-lan-ctrlr-licens-faq.html

BB

=====️ Preenayamo Vasudevam ️=====

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Rich R
VIP
VIP

@s.hellman - @balaji.bandi  has missed the fact that you are using WiFi 7 APs (9172) so the answer provided is wrong.

The WiFi 7 APs do not use DNA licenses at all. They use a new type of license (Networking Subscription):
https://www.cisco.com/c/en/us/products/collateral/wireless/wi-fi-7-products-licensing-faq.html#WiFi7licensing
https://www.cisco.com/c/en/us/products/collateral/networking/software/networking-subscription-ds.html

So your DNA licenses are useless for 9172 APs - they can only be used for your 9115 APs.
You should have purchased the Networking Subscription licenses together with the 9172 APs?

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

Thanks for the clarification. and noted.

BB

=====️ Preenayamo Vasudevam ️=====

***** Rate All Helpful Responses *****

How to Ask The Cisco Community for Help

Thank you Rich R, yes after much googeling I found that out. So our license partner are going to sort this.

 

You're welcome <smile>

------------------------------
Please click Helpful if this post helped you and Accept as Solution (drop down menu at top right of this reply) if this answered your query.
------------------------------
TAC recommended codes for AireOS WLC's   and   TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's,   Best Practices for 9800 WLC's   and   Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
Field Notice: FN74383 APs Running 17.12.4/5/6/6a May Run Out of Flash Space Preventing Upgrades
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390