Prime Infrastructure 3.7.1 EOL list problem

[RTTM123]

Hi All,

I generated a EOL hardware report for device replacement, but my boss checked there have some device should be EOL but not display in the xml (WS-6509-E & WS-4506-E).

Check in cisco website also have End-of-Life Announcement

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-6500-series-switches/eos-eol-notice-c51-743096.html  

https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-4500-series-switches/eos-eol-notice-c51-743088.html 

May I know this is my PI problem or this 2 model not EOL yet? Thanks.

Model Name	End Of Support	End Of Sale	End Of Life	End Of Engineering	End Of Contract Renewal
WS-C2960+24TC-L			No - No
WS-C3750-24TS-E	31-Jul-15	5-Jul-10	Yes -link to cisco	4-Jul-13	30-Sep-14
WS-C6509-E			No - No
WS-C2960-24TC-L	31-Oct-19	31-Oct-14	Yes -link to cisco	31-Oct-15	29-Jan-19
WS-C4506-E			No - No
WS-C2960-24TC-L	31-Oct-19	31-Oct-14	Yes -link to cisco	31-Oct-15	29-Jan-19
WS-C3750G-24TS-E1U	31-Jan-18	30-Jan-13	Yes -link to cisco	30-Jan-14	30-Apr-17
WS-C4500X-16			No - No
WS-C3750X-48T-E	31-Oct-21	30-Oct-16	Yes -link to cisco	30-Oct-17	28-Jan-21

[balaji.bandi]

May be because of version not getting update i guess, PI 3.9 and 3.10 supported version as per Cisco

6509 and 4500, they still have hardware support until 2025/2026

[RTTM123]

I think i found the root cause..

I checked PI User Guide, it said "The PSIRT and EoX page displays the PAS and RBML bundle generated dates. The PAS report holds the PSIRT and EoX records that are published on or before the bundle generated dates. It will not display the PSIRT records that are published post the bundle generation." and my excel display HWEOX Detailed PAS bundle date: Jun 12 2019 RBML bundle date: Jun 10 2019.

(C4500 & C6500 eol : Oct 2019)

But do you know how to update the bundle in PI? My PI built in intranet cannot connect to cisco to get auto update and cisco doesn't have any device patch and upgrade for 3.7.1. Many thanks.

[balaji.bandi · Accepted solution]

But do you know how to update the bundle in PI? My PI built in intranet cannot connect to cisco to get auto update and cisco doesn't have any device patch and upgrade for 3.7.1. Many thanks.

May be try upgrade to Latest PI 3.9 ( 3.7 discontinued as per i know long time).