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samhopealpha
Beginner

Smart Software Manager SSM On Prem 8 web access failed

Hi Everybody, 

 

I have installed the Smart Software Manager (SSM) on Prem(SSM_On-Prem_8-202010.iso)
After finished the installation, I cannot access the web gui by https://<ip-address>:8443
but i can ping and SSH the SSM IP

 

i realize that it looks like not listening to tcp 8443 

 

[admin@SSM125-50 ~]$ netstat -nlp
(No info could be read for "-p": geteuid()=1000 but you should be root.)
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name    
tcp        0      0 127.0.0.1:6379          0.0.0.0:*               LISTEN      -                   
tcp        0      0 0.0.0.0:111             0.0.0.0:*               LISTEN      -                   
tcp        0      0 10.254.254.254:6000     0.0.0.0:*               LISTEN      -                   
tcp        0      0 0.0.0.0:22              0.0.0.0:*               LISTEN      -                   
tcp6       0      0 :::111                  :::*                    LISTEN      -                   
tcp6       0      0 :::22                   :::*                    LISTEN      -                   
udp        0      0 0.0.0.0:111             0.0.0.0:*                           -                   
udp        0      0 127.0.0.1:323           0.0.0.0:*                           -                   
udp        0      0 0.0.0.0:984             0.0.0.0:*                           -                   
udp6       0      0 :::111                  :::*                                -                   
udp6       0      0 ::1:323                 :::*                                -                   
udp6       0      0 :::984                  :::*                                -                   
Active UNIX domain sockets (only servers)
Proto RefCnt Flags       Type       State         I-Node   PID/Program name     Path
unix  2      [ ACC ]     STREAM     LISTENING     8449     -                    /run/systemd/journal/stdout
unix  2      [ ACC ]     STREAM     LISTENING     24852    -                    /var/run/vmware/guestServicePipe
unix  2      [ ACC ]     STREAM     LISTENING     31267    -                    /run/docker/libnetwork/d91323c3aa3082aa7d29633a2f984e7ae095b0cfc58ca4532d177d6f9efb25a4.sock
unix  2      [ ACC ]     SEQPACKET  LISTENING     13379    -                    /run/udev/control
unix  2      [ ACC ]     STREAM     LISTENING     22854    -                    /var/run/docker.sock
unix  2      [ ACC ]     STREAM     LISTENING     13381    -                    /run/lvm/lvmetad.socket
unix  2      [ ACC ]     STREAM     LISTENING     22856    -                    /var/run/rpcbind.sock
unix  2      [ ACC ]     STREAM     LISTENING     30044    -                    /run/containerd/containerd.sock
unix  2      [ ACC ]     STREAM     LISTENING     25968    -                    /var/lib/gssproxy/default.sock
unix  2      [ ACC ]     STREAM     LISTENING     25969    -                    /run/gssproxy.sock
unix  2      [ ACC ]     STREAM     LISTENING     11939    -                    /run/systemd/private
unix  2      [ ACC ]     STREAM     LISTENING     22965    -                    /run/dbus/system_bus_socket
unix  2      [ ACC ]     STREAM     LISTENING     14775    -                    /run/lvm/lvmpolld.socket
unix  2      [ ACC ]     STREAM     LISTENING     22968    -                    /var/run/pcscd/pcscd.comm
unix  2      [ ACC ]     STREAM     LISTENING     31168    -                    /var/run/docker/metrics.soc

 

 

 


Anybody can help ?

Thanks in advance

 

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