About samhopealpha

samhopealpha · 06-20-2024

Hi Cisco TAC,We are using CUCM 11.5 su2, and would like to integate with VG400 for analog endpoint purposeAnd we found that CUCM11.5 su2, is unable to add new gateway via mgcp or sccp.Refer to CSR compatibility matrixhttps://www.cisco.com/c/dam/en/us...

samhopealpha · 03-17-2024

Hi Everybody, I am working on UCCX 12.5.1.11003-511.Since I don't have the Chat enabled, therefore, I would like to remove the "Chat Icon" at the top right corner of Finesse DesktopAnybody knows how to do it?Thank you

samhopealpha · 03-04-2021

Hi Everybody, I have installed the followingUCCX: 12.5.1.11001-348SocialMinor: 12.0(1)-37 After I configure the CCP Configuration in UCCX, with socialMinor IPit shows the following error Unable to communicate to the CCP running on the IP address(Hos...

samhopealpha · 03-03-2021

Hi Everybody, I have installed the Smart Software Manager (SSM) on Prem(SSM_On-Prem_8-202010.iso)After finished the installation, I cannot access the web gui by https://<ip-address>:8443but i can ping and SSH the SSM IP i realize that it looks like ...

samhopealpha · 07-03-2020

Hi everybody, Currently I am doing the Webex Teams with local CUCMThe internal connection between CUCM and Webex Team desktop client is fineHowever, if I login the Webex Teams desktop client via the Expressway.The phone service in Webex Teams desktop...

samhopealpha · 07-06-2020

Hi Jonathan, Thanks for the reply. Yes Oauth is involved. Just update the oAuth (set to enable) setting in CUC's Enterprise ParametersHowever, it still failed. I cannot find the document about the WebEx team on CUCAny configuration requirement for C...

samhopealpha · 11-05-2018

Thanks a lot ~! It works perfectly :)

samhopealpha · 03-22-2018

I believe that is the reason Firmware Downgrade LimitationAfter you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgrade the firmware to a previous version.

samhopealpha · 03-21-2018

I got the same issue on yesterday, and TAC responded to ignore that fail status message, and it does not harm to 8831

samhopealpha · 03-21-2018

According to https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8831/firmware/10-3-1-sr3/cs38_b_rn-8831-8831nr-1031sr3.html Firmware Downgrade LimitationAfter you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgr...

Member Since	‎01-15-2008 11:42 PM
Date Last Visited	‎06-24-2024 10:46 PM
Posts	273
Total Helpful Votes Received	5

User Statistics

User Activity

Does CUCM11.5 su2 support VG400 via H323/SIP for analog endpoint?

Remove the Chat icon in Finesse desktop

UCCX failed to connect SocialMiner

Smart Software Manager SSM On Prem 8 web access failed

Webex Teams Desktop client not work via Expressway

Re: Voicemail button missing in Webex Teams

Re: How to apply new 'Call Variables Layout' to desktop layout?

Re: registering new phone, status failed

Re: registering new phone, status failed

Re: registering new phone, status failed