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- About samhopealpha
07-31-2019
Stats
Member since
01-15-2008
266
Posts
5
Helpful
1
Solution
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
04-30-2019
03:40 AM
04-30-2019
03:40 AM
Hi everybody, A quick question, is there any document mentioned about the Fourth-Generation Voice NIM module >>> NIM-2FXS/4FXO all 6 ports are active at the same time? or if 2FXS is active, then 4FXO should be inactive? Thank you Sam
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Labels:
Created by
samhopealpha
in Contact Center
in Contact Center
11-05-2018
08:00 PM
11-05-2018
08:00 PM
Thanks a lot ~! It works perfectly :)
... View more
Created by
samhopealpha
in Contact Center
in Contact Center
11-05-2018
07:27 PM
11-05-2018
07:27 PM
Hi everybody,
I have created a new 'Call Variables Layout' in Finesse Administration But no idea how to apply it to Agent's Desktop layout All agents are still using 'Default Layout'
Does anybody can help
Thanks in advance
Sam
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Labels:
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
03-22-2018
01:51 AM
03-22-2018
01:51 AM
I believe that is the reason
Firmware Downgrade Limitation After you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgrade the firmware to a previous version .
... View more
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
03-21-2018
07:53 PM
03-21-2018
07:53 PM
I got the same issue on yesterday, and TAC responded to ignore that fail status message, and it does not harm to 8831
... View more
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
03-21-2018
01:56 AM
03-21-2018
01:56 AM
According to
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8831/firmware/10-3-1-sr3/cs38_b_rn-8831-8831nr-1031sr3.html
Firmware Downgrade Limitation After you install Firmware Release 10.3(1)SR3 on a conference phone, you cannot downgrade the firmware to a previous version.
... View more
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
02-28-2018
08:48 PM
02-28-2018
08:48 PM
Hi all,
When doing conference with G729, Voice gateway's DSP resource is required as hardware conference. Is it possible to use telepresence server/conductor or Cisco Media Server to replace the DSP hardware conference?
Thanks in advance,
Sam
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Labels:
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
08-11-2017
12:25 AM
08-11-2017
12:25 AM
Hi Everybody,
Is there a way to bulk admin update the speeddial in UDP?
Seems the bulk admin only for UDP only, not the speeddial button
Thanks in advance
Sam
... View more
- Tags:
- cucm
Labels:
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
08-29-2016
11:56 PM
08-29-2016
11:56 PM
Hi Everybody,
I have a question about the DTMF...
Here is the scenario,
A SCCP phone calls to PSTN mobile phone. Then, SCCP phone creates Ad-hoc conference and bridge the UCCX IVR port (ivr application) together.
When PSTN mobile phone user enter his mobile keypad, both IVR application and SCCP phone can receive the DTMF signal.
Is it possible to block the DTMF signal to SCCP phone?
Thanks in advance
Sam
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Labels:
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
03-01-2016
01:10 AM
03-01-2016
01:10 AM
Hi everybody,
I found this message in SRST gateway log.
%CCH323-6-CALL_PRESERVED: cch323_h225_handle_conn_loss: H.323 call preserved due to socket closure or error, Call Id = 7301, fd = 7
Does it mean the H.323 call has been preserved successfully? or is there any document refer to this message?
Thanks in advance
Sam
... View more
Labels:
02-25-2016
08:22 PM
Thanks Tristan, Rajan and Manish for the reply
Just check the RTMT Alert Central,
- No alert on LogPartitionLowWaterMarkExceeded. - Call volumes is high, but that is same as a month ago.
Settings in CUCM > Trace > Configuration CUCM-Pub / CUCM-Sub > CM Services > Cisco CallManager
Maximum No. of Files : 250 Maximum File Size (MB): 2
Found out something strange in the Remote Browse there are 251 files, from SDL002_100_000001.txt.gz .. to SDL002_100_000250.txt.gz ( around 300-400 kb ) and one SDL002_100_000404.txt.gz (this one about 1.1MB )
it looks like the trace log does not reach the 2MB
Where should I check for that? or should I restart some service?
Thanks in advance Sam
... View more
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
02-25-2016
01:31 AM
02-25-2016
01:31 AM
Hi everybody,
A month ago, the RTMT still can retrieve the SDL log for the last 30 days However, in these few days, the RTMT only can retrieve the SDL log for the last 3 hours Is there anywhere I can check why the SDL log size become smaller?
Thanks in advance
Sam
... View more
Labels:
Created by
samhopealpha
in Contact Center
in Contact Center
02-23-2016
10:39 PM
02-23-2016
10:39 PM
Hi everybody,
When doing the IVR script in UCCX 9.0, I'm able to select the com.cisco.database.DBException
However, in UCCX 10.5, I can't find the com.cisco.database.DBException
Is UCCX 10.5 no need to support this step? or need to enable somewhere in uccx?
Thanks in advance Sam
... View more
Labels:
02-14-2016
11:50 PM
Finally, CiscoTAC responded the 3rd Party PBX has restricted the calling ID signal to CUCM.
That's why CUCM ip phone cannot read the ID
... View more
Created by
samhopealpha
in IP Telephony and Phones
in IP Telephony and Phones
02-14-2016
11:36 PM
02-14-2016
11:36 PM
Hi Everybody,
Currently I have a problem on CUCM bulk admin phone export
CUCM version is 10.5.1.10000-7
When trying to use Bulk Administration > Phones > Generate Phone Report The job scheduler shows the job result is EMPTY. (Selection Criteria device.name beginsWith ANY )
However, there are 10 phones in CUCM
What is the problem here?
Thanks in advance
Sam
... View more
- Tags:
- bulk admin
- cucm
Labels:
Created by
samhopealpha
in Unified Communications Infrastructure
07-10-2019
07-10-2019
Hi Everybody, I have backup the CUE 8.x file, and trying to restore to
CUE 9.x but the result is fai...
Created by
samhopealpha
in IP Telephony and Phones
04-30-2019
04-30-2019
Hi everybody, A quick question, is there any document mentioned about
the Fourth-Generation Voice NI...
Created by
samhopealpha
in Collaboration Applications
02-21-2019
02-21-2019
Hi all, I was using the www.ciscojabber.io to generate the jabber xml
file However, I cannot access ...
Created by
samhopealpha
in Unified Communications Infrastructure
01-17-2019
01-17-2019
Hi Everybody here is my question If we have 3 CUCM clusters o Cluster A
- version 8.5 o cluster B - ...
Created by
samhopealpha
in Contact Center
11-05-2018
11-05-2018
Thanks a lot ~! It works perfectly :)
Created by
samhopealpha
in Contact Center
11-05-2018
11-05-2018
Hi everybody, I have created a new 'Call Variables Layout' in Finesse
AdministrationBut no idea how ...
Created by
samhopealpha
in IP Telephony and Phones
03-22-2018
03-22-2018
I believe that is the reason Firmware Downgrade LimitationAfter you
install Firmware Release 10.3(1)...
Created by
samhopealpha
in IP Telephony and Phones
03-21-2018
03-21-2018
I got the same issue on yesterday, and TAC responded to ignore that fail
status message, and it does...
Created by
samhopealpha
in IP Telephony and Phones
03-21-2018
03-21-2018
According to
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/8831/firmware/10-3-1-sr3/cs3...
02-28-2018
Hi all, When doing conference with G729, Voice gateway's DSP resource is
required as hardware confer...
Created by
samhopealpha
in TelePresence and Video Infrastructure
11-16-2017
11-16-2017
Hi all, I have generated a CA signed cert by our private CAIt is fine if
using Expressway MRA for ja...
Created by
samhopealpha
in TelePresence and Video Infrastructure
08-11-2017
08-11-2017
Thanks for sharing the link i have followed the instruction, but it
seems failed... and i found some...
Created by
samhopealpha
in TelePresence and Video Infrastructure
08-11-2017
08-11-2017
Don't know is it correct or not ... if Rendezvous call is tested
successfully, the SIP trunk and X.5...
08-11-2017
Hi Everybody, Is there a way to bulk admin update the speeddial in UDP?
Seems the bulk admin only fo...
Created by
samhopealpha
in TelePresence and Video Infrastructure
08-10-2017
08-10-2017
Hi Everybody, I am going to create an adhoc conference with Internal CA
But CUCM still showing the C...
Public Statistics
| Date Registered | 01-15-2008 11:42 PM |
| Date Last Visited | 07-31-2019 12:34 AM |
| Total Messages Posted | 266 |
| Total Helpful Votes Received | 5 |
Helpful Votes Given To
| User | Helpful Count |
|---|---|
| 5 | |
| 5 | |
| 26 | |
| 3 | |
| 5 |
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