09-23-2019 12:04 AM
dears i have issue with my 2960x switch i upgrade it and the licence has been lost
Switch#sho license
Index 1 Feature: lanlite
Period left: 0 minute 0 second
Index 2 Feature: lanbase
Period left: 0 minute 0 second
with error shown every 5 min
%ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization. This product may contain software that was copied in violation of Cisco's license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco's Technical Assistance Center for more information.
i try to reboot it ,upgrade ,downgrade and hard reset but still the same
Any though
09-23-2019 12:29 AM
From what version you have upgraded? this could be bug also, please contact TAC for mitigation and fix.
09-23-2019 12:42 AM
every version with 15.2, and i will
09-23-2019 03:49 AM
Dear Now i solve the licence issue with Cisco TAC but still getting same error
Switch#sh license
Index 1 Feature: lanlite
Period left: 0 minute 0 second
Index 2 Feature: lanbase
Period left: Life time
License Type: Permanent
License State: Active, In Use
License Priority: Medium
License Count: Non-Counted
%ILET-1-AUTHENTICATION_FAIL: This Switch may not have been manufactured by Cisco or with Cisco's authorization. This product may contain software that was copied in violation of Cisco's license terms. If your use of this product is the cause of a support issue, Cisco may deny operation of the product, support under your warranty or under a Cisco technical support program such as Smartnet. Please contact Cisco's Technical Assistance Center for more information.
Switch#
Switch#
Switch#
09-23-2019 05:16 AM
Personally as long as the device brought from right cisco Partner, (not from Ebay)
you able to get smartnet contract and cisco support i will ignore the message and move.
if this is not impacting production environment.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide