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TFTP Setting not available on CP-7821 VoIP phone

dheera52
Level 1
Level 1

I am trying to push configs via Cisco Call Manager to a CP-7821 phone but I cannot input the tftp IP simply because the option isn’t available. I’ve tried downloading multiple firmware versions and the option doesn’t appear. Can anyone tell me why?

2 Replies 2

M02@rt37
VIP
VIP

Hello @dheera52,

You mean option in the DHCP server config on your router CME ?

Should be: option 150 x.x.x.x 

With x.x.x.x the ip address of the tftp server

Best regards
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Leo Laohoo
Hall of Fame
Hall of Fame

IF the phone has an IP address, enter the IP address into a web browser and then go to Network Setup. 

What does TFTP Server 1 and TFTP Server 2 say?  Are those fields empty?