Mobile App Stability iOS 4.3

[Anthony Holloway]

I'd love to participate in the community on my bus rides to and from work, not too mention win $100, but I have to stop using the app now.

I run an iPhone 4 on iOS 4.3 and the app does not seem to handle being put into the background.

I have to kill the app everytime I use it.

I also get the message about "post must be at least two characters long" quite a bit.

I just typed up a reply to someone and received a generic server error message.

I had to abort helping that person.

I wonder if I'll even be able to post this.

We'll see.

EDIT: Looks like this posted.

Anthony

Sent from Cisco Technical Support iPhone App

[Anthony Holloway]

MMI have the new support app now, and I'm still getting the 2 character minimum error.

I just put "MM" at the beginning and then it works.

Sent from Cisco Technical Support iPhone App

[Tom Yoritaka]

Anthony,

It was nice talking to you today at Cisco Live.

Thank you also for bringing up the issue w/ our iPhone app above.

We will follow up & address the problem ASAP.

Pls stay tuned.

Tom Yoritaka, Director, Cisco Support Community

[Kent Wong]

Hi Anthony,

Apologies for any stability issues you're facing.  We're constantly trying to improve the app so feedback like this helps.  We're aware of the 2 character issue and are planning to address this in the next release coming in the next month or so.  I appreciate your feedback.

Thanks,

Kent Wong, Product Manager, Cisco Support Community Mobility