08-13-2020 02:35 AM - edited 08-13-2020 02:37 AM
Hi all.
I found that I'm unable to login to Broadworks using my 22.5.2 Uc-One Communicator.
So, I have user "u9736722285" in my group SergeyKhim-Grp1.
User has "Uc-One" service assigned (see screenshot).
I created "UcOne1" Device Profile of "Business Communicator - PC" type and assigned user "u9736722285" to it.
I'm using https://broadsoftsandboxxsp.cisco.com as Login Server in Uc-One Communicator, entering "u9736722285@broadsoftlab.com" as username, entering valid password and then click Login.
I see "signing in", then "signing out" and error "Connection to server failed" then (see screenshot).
08-13-2020 09:11 AM
08-18-2020 02:36 AM
Hi skumar1.
Were you able to reproduce the issue?
I checked today, issue still exists.
08-20-2020 05:42 AM
Hi skumar1.
Are there any updates for this issue?
08-20-2020 06:34 AM
yes, I could able to reproduce the issue. I have to rebuild the config files to resolve the issue. I will rebuild the files and keep you posted.
08-26-2020 02:51 AM
Hi skumar1.
Are there any news?
09-01-2020 04:34 AM
Hi skumar1
I faced with this issue too.
Do you have any decision for this issue?
09-01-2020 09:32 AM
UC-One communicator is not supported on devnet sandbox platform at this time.
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