WebEx XML Password Authentication Not W...

webmeeting · ‎09-20-2019

Hello,

I've been using Password Authentication with no problem before but suddenly, all XML requests to API URL https://sitename.webex.com/WBXService/XMLService returns 403 Forbidden error. Were there any changes with the authentication process that aren't documented from the API guide site?

This is the example format I am sending to the API URL:

<?xml version="1.0" encoding="UTF-8"?>
<serv:message xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
     xmlns:serv="http://www.webex.com/schemas/2002/06/service"
     xsi:schemaLocation="http://www.webex.com/schemas/2002/06/service
     http://www.webex.com/schemas/2002/06/service/service.xsd">

  <header>
     <securityContext>
         <webExID>{webExIDemail}</webExID>
         <siteName>{webExSiteURL}</siteName>
         <password>{webExIDpassword}</password>
     </securityContext>
  </header>
  <body>
    <bodyContent xsi:type="java:com.webex.service.binding.site.GetSite">
    	<returnSettings>
            <eventCenter>true</eventCenter>
        </returnSettings>
    </bodyContent>
  </body>
</serv:message>

Any help would be greatly appreciated.

Thank you!

nmorrow · ‎09-20-2019

Hello,

XML API returns error codes with HTTP 200 response, 403 is not usually returned and may be a proxy error. This might also happen in certain cases where you attempt to use a legacy function on a control Hub managed site that does not support the requested function. Can you test on DMZ or separate network? If still experiencing issues, can you message devsupport@webex.com with your actual XML document and service URL so you don't have to share private information on the public forum?

WebEx XML Password Authentication Not Working, Suddenly shows 403 Forbidden

Re: WebEx XML Password Authentication Not Working, Suddenly shows 403 Forbidden