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4826
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Delete Dashboard Account

p.deleuw
Spotlight
Spotlight

Hi all,

is it possible to delete a dashboard account? This would be helpful if an administrator leaves the company or something like that.

Best regards

Peter

7 Replies 7

MerakiGnome
Meraki Community All-Star
Meraki Community All-Star

If an Admin leaves or you need to revoke access then you can remove that person as an Administrator from your Organisation. You can’t delete someone else’s Meraki account

Darren OConnor
https://www.linkedin.com/in/darrenoconnor

BlakeRichardson
Meraki Community All-Star
Meraki Community All-Star

You should find this useful.

https://documentation.meraki.com/General_Administration/Managing_Dashboard_Access/Managing_Dashboard_Administrators_and_Permissions

If you found this post helpful, please give it Kudos. If my answer solves your problem, please click Accept as Solution so others can benefit from it.

p.deleuw
Spotlight
Spotlight

Thank you. I know how to configure admins in dashboard. I know to adjust the permissions, I know how to delete an admin in an org. Remember: The admin account belongs to our company. So it is not "someone else's" account. It is an e-mail address belonging to our company. There should be a solution to delete an obsolete account. Beside that: It is not possible for me to delete my own account, too.

RWelch-USA
Meraki Community All-Star
Meraki Community All-Star

Have you tried Call Me Now

It sounds like you should consider transitioning to SAML for dashboard access

CMR
Meraki Community All-Star
Meraki Community All-Star

If you have access to the email, you can control it.

If my answer solves your problem please click Accept as Solution so others can benefit from it.

GreenMan
Cisco Employee
Cisco Employee

As CMR suggests, if it's your email, simply change the associated password and check out availability of any 2FA tools. I would recommend SAML too - in fact; user-specific accounts more generally. How would a problematic change be attributable to one admin, if you needed to follow disiplinary (even criminal) processes, if there's no specific accountability?