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Error while rescheduling upgrade

mrjelly
Level 5
Level 5

Hello all,

I am looking to reschedule an upgrade and getting the following error:

'Settings could not be saved. Please verify that your connection is working and try again.'

I have tried this from a few different networks.

My user is full admin, and I am navigating fine throughout the admin pages. I have made another change today.

thank you for your help

4 Replies 4

aleabrahao
Meraki Community All-Star
Meraki Community All-Star

Open a support case. Meraki team will assist you.

I am not a Cisco employee. My suggestions are based on documentation of Meraki best practices and day-to-day experience.

Please, if this post was useful, leave your kudos and mark it as solved.

Thanks I have done this. They have changed it themselves but I'd still like to know why I couldn't.

Philip D'Ath
Meraki Community All-Star
Meraki Community All-Star

Try rescheduling for a short time in the future, like a week.

Try cancelling the upgrade and scheduling a new upgrade.

Try sleeping on it, and seeing if the issue self resolves.

Thanks, point three, it was still an issue later.

The other two I will try that next time when there is another upgrade.

I'll post back if support or those two points help.