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After an internal investigation, Cisco Meraki has found the source of the problem which caused an outage of the Meraki dashboard between 9pm and 10:30pm PDT on 8/12. We found that errors in the integration process for dashboard resulted in frontend code being deployed which was no longer compatible with the dashboard application and backend. This issue was resolved and the processes that allowed this issue are currently being improved to prevent problems like this in the future.
I was part way through a site wide switch firmware upgrade. The whole site has been taken out, and the firmware upgrades have stopped. Some stack members completed the download, some didn't.
Yeah ours died too. Funny thing was a team mate was doing his very first Meraki device and of course it died whilst he touched it. So we blamed him for breaking it 😄
