New Dashboard

[Nolan H.]

Logged in today to what I am assuming is a forced new dashboard and we'll just have to live with it.

What I don't understand is how anyone thought this was better. Am I the only one?

[CMR]

What browser on what OS are you using and are you using any OS or browser scaling options, I get this on Windows 11 Edge with 100% scaling

[Nolan H.]

Windows 11

Chrome and Edge, same issue. Scaling 100%

Incognito mode makes no difference either.

[Ryan_Miles]

I'm seeing it on some orgs and not others. Not really seeing a specific pattern at the moment. I would suggest throwing a Support case in so they can confirm if this is a known issue or something new today.

I don't recall seeing this happening until today.

[BlakeRichardson]

I am using new dashboard and don't have this issue on MacOS 13

[Nolan H.]

I have another ORG that I just tested and it's working as expected, so I guess me and my lucky shard?

I'll open a case with support, thanks @Ryan_Miles

[Ryan_Miles]

Thanks for checking and opening a case. I've checked tons of orgs/shards and only see it randomly.

[MerakiGnome]

You log in once and you’ve broken it all @Nolan Herring 🤣😂

Hope alls well? Been a little while.

[Nolan H.]

Haha, right?!

I just come here now to complain. =(

[CarolineS-Meraki]

Nice to see you, Nolan, you even if you’re only here to complain! 🙂 (hi! I’m back part-time, filling in for Amy who is on parental leave. Meredith has moved on to a new role at a new company 😭)

[pjc]

These scroll bars are terrible, who's idea was that ? How do I revert back to the previous dashboard view ?

[Karsten Iwen]

I have this problem on the dashboards that use SSO but not on the Dashboard that use the traditional login ...

[Nolan H.]

Both my ORGs use SAML/OKTA SSO, and only one of them has this issue.

[Nolan H.]

Meraki support got back to me with a fix:

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We have investigated and the reason the issue is occurring, is because of the following Organization setting in the Meraki Dashboard:
-If Organization > Early Access > 'Dashboard Design System' is NOT set to 'opt-in', then you experience the issue that you are.
-If Organization > Early Access > 'Dashboard Design System' IS set to opt-in, then the issue no longer occurs.

Can you please go to the specific section in Dashboard, toggle the setting to 'opt-in', refresh the page and confirm the issue no longer occurs?

I will raise this issue with our Developers (after I check if it has not already been reported) and let you know what their feedback is.

I believe they may fix something in our back-end systems relating to that specific setting which probably should not even make any difference and is essentially no longer required, as the new Dashboard look and has been rolled out to all customers and is the new look Dashboard, going forward.

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I performed this task and things appear to be acting normal now. One caveat that I re-raised in my case is that when I click the network drop down menu (I have lots of networks), I still get a scroll bar and the window for all the networks is larger than before I fixed this issue, but still seems small to me.

See image below:

[CMR]

I love the coercion to wanting the new dashboard look, which I personally prefer, but best keep that quiet!