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How do I get an uncategorized url relabeled as a valid url? The url is tvnradio.com, and it should be labeled under music. Brightcloud has it labeled as entertainment/music. I only have guest access, so I don't know how to get it updated.

Hi All, I am trying to use AD generated certificate in CWS but always get Invalid certificate when trying to upload. So I am generating a CSR on CWS and requesting a cert through AD Certificate services, I recieve a cert.cer file which CWS will not a...

I have recently subscribed to the Cisco Cloud web security product. Our reseller assured us that the subscription would also give us the entitlement to install and use a WSAv appliance on our network. I have a WSAv virtual appliance installed, but ha...

There seems to be an issue with Windows 7 and IE 11 not being identified by the IronPort. Since a desktop migration to Win 7 I have seen an increase of problems. In the interim adding the URL's to bypass has been a work around.This was working with t...

I am working on CISCO Ironport WSA device s300. I would like to know the communication protocol to fetch and continuously report the status and details of file reputation and WCCP services.I found the logs can be exported to an add-on or FTP server a...

ngnanase by Level 1
  • 1075 Views
  • 1 replies
  • 0 Helpful votes

Hi,I'm doing a new install of CWS/Anyconnect. I'd like to do a predeployment of the client and a basic policy. I'd like the client to then auto download policy updates/whitelists without having to VPN or directly connect to the corp network.Please co...

StuartR by Level 1
  • 1828 Views
  • 3 replies
  • 0 Helpful votes

Hi everyone,We are using Cisco CWS (evaluation version) connected with Cisco 2951 in UAE. Since, there is no tower in UAE and nearby, so we are advised to connect with CWS London tower. Our web browsing experience is getting worse with the passage of...

techguy by Level 4
  • 1047 Views
  • 1 replies
  • 0 Helpful votes

I have inheirited a ScanSafe implementation, now called CWS.  It is not well documented, but essentially it works.    (EICAR test file gets denied). Those who implemented it are no longer around, so I'm on my own except for TAC and the community.  Th...

HiOn some of our branch-offices we have an ISR2 CPE connecting to the MPLS network, using a central ASA for internet connection. Can we install and configure the CWS connector on the ISR2 branch CPE and redirect traffic to the CWS tower through the c...

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