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tomerb
Beginner

Cisco Umbrella SIG - SWG

Hi, everyone,
I use UMBRELLA SIG
I have set the DLP according to the following guides:
https://docs.umbrella.com/umbrella-user-guide/docs/manage-data-classifications
https://docs.umbrella.com/umbrella-user-guide/docs/manage-data-protection-policies
https://docs.umbrella.com/umbrella-user-guide/docs/data-protection-report

All settings appear to be OK, ANYCONNECT is installed and connected to UMBRELLA
And what is left is to activate the Secure Web Gateway in the options of ANYCONNECT ROAMING CLIENT, as soon as I activate the option, I have no access to almost any site including Gmail Facebook etc. Also apps like OUTLOOK and WHATSAPP can not connect and in fact I can not check at all With DLP working properly because everything is "blocked". I would love to know if there is any definition I missed?

3 REPLIES 3
adamwin
Cisco Employee

Did you happen to enable SSL decryption? If so, please make sure you have the root certificate installed. Otherwise any encrypted (HTTPS) traffic will fail. 

I HAVE CERTIFICATE INSTALLED
Esha Goyal
Cisco Employee

If you are running any security software on the endpoint please try to disable it and test if it works?

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