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CSCO11227946
Beginner

How to check why application block is blocking some URL in Cisco Umbrella

Hi all,

I ran in to some issue with Cisco Umbrella Application Blocking, and need help.

Last week i was in process of App Discovery review and allowing/blocking applications.

Users complained that they can't access URL gov.uk and upon running policy tester it shows access is permitted. But only after I added gov.uk to Global allow list access started working again.

Upon further troubleshooting and checking activities i saw that the site was blocked for some period of time. Here is a screenshot:

 

test1.JPG

 

My question is how to check what exact rule blocked this access?

1 REPLY 1
Jay Ponce
Cisco Employee

You are able to check the Identity and match it with the policies, but it does not give you an exact rule block.

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