No of License used

[sv7]

Hi All,

How can i know my utilised license count on my umbrella dashboard or anywhere on cisco portal.

Purchased 300 sig essentials license for onprem and off prem deployment.

[rschlayer]

Hi @sv7 

Umbrella is licensed per user, see here https://docs.umbrella.com/deployment-umbrella/docs/monthly-dns-query-average:

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Cisco Umbrella DNS Security packages are subject to a Monthly DNS Query Average limit of up to 3,000 DNS queries per Covered User per day. Cisco continuously monitors usage of DNS Security on a monthly basis to determine a customer’s Monthly DNS Query Average.

“Monthly DNS Query Average” = (number of DNS queries in applicable month/number of days in applicable month) /number of licensed Covered Users.

Cisco will work in good faith with customers to resolve any excessive usage. If usage cannot be sufficiently reduced by a customer, it may become necessary to purchase additional Covered Users in order to reduce bandwidth or query limits to acceptable levels

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You can check your average per seat in the Dashboard under admin > licensing

BR
Rick

[Esha Goyal]

Hello @sv7 

We consider 1 license/seat as 1 employee/user that has internet access. So if you have 100 users, and they all have 2 devices, you only need 100 seats to cover all 200 devices.

Once you are log in you can find it under the admin section in the left navigation pane:

1. Select Licensing
2. The number of seats will be shown here.
3. Further down the page is a chart that will show how much queries per seat are being used

If you have any further question please reach out to your account manager.