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Archiving Enhancements and other

bjames
Level 5
Level 5

Hi,

We been using Connect for a few months now and really like it. We just got the archiving working and I thought I had posted enhancement requests here but I don't see them; anyway I would like to get more information (Docs) on the server side IM Logging and forwarding ( the 3 options). Right now I have it set to email me the conversations and I am getting SPAMmed with these IM's, first; I get one email for every line, one from me to another employee, and one to that employee (two emails), so this doesn't really show me a conversation so much as a one liner in one direction.

Yes I know this is suppose to go to an archiving system, but we are a small shop and don't have one (hence the desire to learn more about each of the options). The other issues are I get the emails as they happen, I would like to see the following enhancements (request)

String the conversation together, then email it to me.

Let me choose how often I wish to receive the emails, once a day, once a week. etc.

If there is a better way to get the IM conversations please let me know.

The other question I has was on group chat; can I not have a group chat with domain members (internal) and external IM people? I can IM these people, but when I try to include them in a group chat I get a warning they could not be invited due to my security setup. I can't see any place where I can set (or restrict) group chat to only domain members I have group chatted with Cisco before so I know Connect to connect works.

Thanks

Bob James

1 Reply 1

robertmac123
Level 1
Level 1

Hi Bob,

If you go to the following location in Windows 7:


C:\Users\
<user>\AppData\Local\WebEx Connect\Archive

You will find a DB3 file of the IM message history for Webex connect.

Regards,

Rob