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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Ask the Expert: SAML Single Sign-On (SSO) for Cisco Unified Communications 10.x



Welcome to this Cisco Support Community Ask the Expert conversation. This is an opportunity to learn and ask questions about Security Assertion for Markup Language (SAML) Single Sign-On (SSO) for Cisco Unified Communications 10.x. 

SAML is an Extensible Markup Language (XML)–based open standard data format that enables administrators to access a defined set of Cisco collaboration applications transparently after signing into one of those applications. SAML describes the exchange of security-related information between trusted business partners. It is an authentication protocol used by service providers (for example, Cisco Unified Communications Manager) to authenticate a user. SAML enables exchange of security authentication information between an identity provider (IdP) and a service provider.

A. M. Mahesh Babu is a support engineer in the Cisco Technical Assistance Center in Bangalore. He is an expert on Cisco Unity Connection, Cisco Unified Presence, and Cisco Unified Communication Applications such as Jabber. He has worked on Cisco Unified Communications Manager and voice gateways and has been helping customers as well as Cisco partners with installation, configuration, and troubleshooting Unified Communications products for four years. He holds a bachelor's degree in electronics and communication and  CCNP (voice) and RHCE certifications.

Sarthak Saksena has worked in the Cisco Technical Assistance Center for over four years, serving Cisco partners and customers in the Asia-Pacific time zone. As part of the call control and multiservices modules, he focuses on Cisco Unified Communications Manager, Cisco Unified Attended Console, gateways, Cisco Unity Connection, and other VoIP-related devices. Prior to joining Cisco he was a systems engineer with Infosys Technologies LTD. He holds a bachelor of engineering degree in information technology from College of Engineering Roorkee and holds RHCE and CCIE certifications. 

Remember to use the rating system to let Mahesh and Sarthak know if you have received an adequate response. 

Because of the volume expected during this event, our experts might not be able to answer every question. Remember that you can continue the conversation in the Collaboration, Voice, and Video community under subcommunity Conferencing shortly after the event. This event lasts through April 11, 2014. Visit this forum often to view responses to your questions and the questions of other Cisco Support Community members.

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