Good afternoon,
I created a Call Handler through ATM ((Version 1.0.0.45) and was attempting to record a message, but after 30 seconds the recording failed and I rec'd the following error:
Failed recording greeting: Web exceptionerror in GetResponse on Rest TrasportFunction.cs: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.
I have provided the logs below:
2018/08/20 04:52:03: ** Adding new call handler **
2018/08/20 04:52:03: Call handler name = SJAFB CFP Main Greeting Test
2018/08/20 04:52:03: ** Creating new call handler **
2018/08/20 04:52:03: Call handler name=SJAFB CFP Main Greeting Test
2018/08/20 04:52:16: Updating call handler message settings page items for call handler ObjectID=0417c9f0-471c-4f78-aebd-857d09412afd, DisplayName=SJAFB CFP Main Greeting Test
2018/08/20 04:52:16: call handler values updated
2018/08/20 04:52:37: (error) REST Server Error returned: WebCallResults contents:
URL Sent: https://IP Address:8443/vmrest/calls/39
Method Sent: GET
Body Sent:
Success returned: False
Status returned 404:PageNotFound
Error Text: Not Found
Raw Response Text: {"errors":{"code":"NOT_FOUND","message":"unable to get a trap connection for call: id=39"}}
Total object count: 0
Status description: Not Found
Any assistance would greatly be appreciated.
Thxs,
Gary