Cisco Collaboration Path

[ahull0]

Good day Gents! What is the current state of the Collaboration side of Cisco? I (27M) am thinking of a vendor switch from Genesys (Cloud contact center solutions - CCaaS) to the Collaboration track of Cisco.

I've been supporting products (PureConnect and Genesys Cloud) from Genesys for 3 years already. The vision of the company is great. It is highly invested in AI.

However, I cannot feel the "fulfillment" with myself supporting these products.

That is why I decided to self-study last year and took the CCNA examination. Luckily, I was able to pass it on my first attempt. The exam was a beast and I found it very interesting!

I would appreciate any input. Thanks in advance! 🙂

[Martin L]

There are no longer any prerequisites for any track; you can go straight for CCNP Collab; For more info see CLN, Cisco Learning Network at https://learningnetwork.cisco.com/s/ccnp-collaboration

Equipment used for those cert exams is usually listed under CCIE section of a track. 

Best of luck and have fun!

Regards, ML
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