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Cisco Jabber for iPhone running IOS 10 Phone service not connected

We have iPhone 6S running ios 10 and we cisco jabber IM and presence 11.0 server and cisco jabber client 11.8  IM and presence service and voice mail service connected with no problem the issue is that phone service never get connected  we got the error some time

"can not communicate with CUCM"

and some time " can not get device configuration"

I appreciate assistance?

Regards and thanks

7 Replies 7

Jaime Valencia
Cisco Employee
Cisco Employee

What troubleshooting have you done so far?

HTH

java

if this helps, please rate