Cisco jabber for windows image not displaying

Ashiq Thoduvayil · ‎08-26-2014

Hello All,

I have a problem for jabber windows (jabber client version 10.5) not displaying the users image. updated the list.xml file as per the document.

But jabber client version 9.2.0 is working fine with images. Updated the EDI file as per below.

Please advise me why images not working for jabber client version 10.5 and working with 9.2.0

Really appreciate your help for this.

Regards,

?xml version="1.0" encoding="utf-8"?>
<config version="1.0">
 <Client>
 </Client>
 <Directory>
  <DirectoryServerType>EDI</DirectoryServerType>
  <ConnectionType>1</ConnectionType>
  <PrimaryServerName>192.168.1.25</PrimaryServerName>
  <ServerPort1>389</ServerPort1>
  <UseWindowsCredentials>0</UseWindowsCredentials>
  <ConnectionUsername>username</ConnectionUsername>
  <ConnectionPassword>password</ConnectionPassword>
  <UseSSL>0</UseSSL>
  <UseSecureConnection>0</UseSecureConnection>
  <SearchBase1>cn=Users,dc=highplainsdrifter,dc=se</SearchBase1>
  <BusinessPhone>ipphone</BusinessPhone>
  <PhotoUriSubstitutionEnabled>true</PhotoUriSubstitutionEnabled>
  <PhotoUriSubstitutionToken>sAMAccountName</PhotoUriSubstitutionToken>
  <PhotoUriWithToken>http://domain_name.com/photos/sAMAccountName.jpg</PhotoUriWithToken>
 </Directory>
 <Policies>
  <Screen_Capture_Enabled>true</Screen_Capture_Enabled>
  <File_Transfer_Enabled>true</File_Transfer_Enabled>
  <Disallowed_File_Transfer_Types>.exe;.msi;.rar;.zip;.mp3</Disallowed_File_Transfer_Types>
  <Video_Disabled>false</Video_Disabled>
 </Policies>
 <CUCM>
  <PhoneService_UseCredentialsFrom>presence</PhoneService_UseCredentialsFrom>
 </CUCM>
</config>

Amit Kumar · ‎09-05-2014

When you use j4w 10.5 and try to log in; what happens when you try to initiate the wireshark simulteneously; you should be able to filter by http via wireshark and see if you can see what is jabber trying to do . What i need to understand is whether it is even sending a request to the http photo url or not; if not; can you try to uninstall jabber; delete the cache; re boot the PC and reinstall again to check if that makes a difference.

Also please make sure that there is no proxy address configured via internet explorer while jabber is being connected.

Ashiq Thoduvayil · ‎09-15-2014

Thank you Amith.

It works when after remove the EDI part from the xml file, images pulling from the AD.

Regards,

Ashiq