I just saw the CUP 8.6 datasheet, that included the IM Archive features with the external database.
- External DB: log the IM chat / chat group messages + offline messages?
- Third-Party IM and Compliancy Engines: can log to the Exchange / 365 mail servers?
Any idea on that?
I also checked on IM& Presence version 9 datasheet, that have not this party already. Why?
Enterprise Instant Messaging Compliancy and Archiving
If IM compliancy and archiving is unmanaged, it is impossible to protect against outside threats or to ensure efficient and appropriate use of the capability. Sometimes it is necessary to store these IM records for future recovery and analysis by regulatory authorities and also to mitigate against the risks associated with information security breaches. Cisco Unified Presence provides the ability to meet these requirements in two ways (Figure 2):
● Provides for logging of IM records in a customer-managed and -provided PostgreSQL database
● Delivers an interface to third-party IM and compliancy engines that provide an interface to customer-provided eDiscovery solutions
Figure 2. Cisco Unified Presence Instant Messaging Compliancy
