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kzimmerman
Beginner

Cisco Jabber on iPhone - Failure to Connect to Server

Dear Cisco Support Community, 

Seeking advice with connecting iPhone and Cisco Jabber.

When settings are connect to server automatically, I get a Finding Server spinning icon and results in 'Could not discover network service.'

I go to advanced settings and Select Account Type Cisco IM and Presence and input server information: mbacimp01.mbayaq.org  save, put in my login credentials. After signing in... spinning icon results in 'cannot locate server. check your server address.'  problem report is attached.

I have forwarded this issue to internal IT support, and no answer yet. Hoping to get some direction here.  Thank you very much.

-Kimberly

1 REPLY 1
kzimmerman
Beginner

It appears this issue is not only happening to me, but to others at our organization as well.  

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