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Cisco Jabber Voice Client on iOS

Lasha Lomjaria
Level 1
Level 1

Hi,

We have CUCM 10.5 and we use Cisco Jabber Voice clients on our mobile phones (iphone and android phones).

After upgrading iOS to version 9, we are getting some problems. On app store we cannot find Cisco Jabber Voice (there is only Cisco Jabber, which includes IM and so on...).

After installing the Cisco Jabber, we cannot configure it to use our CUCM and just make calls, as was in older version (Cisco Jabber Voice)

Does anyone know the solution?

 

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

You don't find it because Jabber Voice is no longer available, Jabber for iPhone/Android is the replacement, it was never tested with iOS 9, so, there is no way to tell you if it should work, or how to make it work, it's officially not supported on that iOS version.

You can configure Jabber for phone only, it's the exact same thing as J4W, you control whether it's IM only, full UC, or softphone only via the service profiles.

HTH

java

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