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Cisco Jabber Won't sign in

dkallweit46
Level 1
Level 1

My Cisco Jabber client just stopped working.  Getting an error "Failed to start a new session.  Try again".  Not finding anything about error online.

I have uninstalled and reinstalled several times with different versions.  Nothing working.

Any ideas would be greatly appreciated!

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

You need to mention what Jabber are you asking about, version, and environment.

HTH

java

if this helps, please rate

I have version 11.9.1 build 55716

 

I tried "reset Jabber" but that produced exactly the same error.

Is there a solution for this?

i-support
Level 1
Level 1

Ever figure this out? Having the same issue on a newly built Windows 10 PC.