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Cisco Spark Help, Error with Email Verification

bill.jovcevski
Level 1
Level 1

Cisco Spark Community i seeking some help.


i Had to do a device wipe on my Ipad and my Iphone and i have since reinstalled Cisco Spark App on each device, i open the App and enter my email address as per normal and it usually prompts me to "Open Mail" which i will then go to the mail client, open mail, verify my email address and Spark works.


however this time its not work as I'm getting the attached error which is a screen dump of the exact error i am receiving.


I have tried everything and Have done so multiple times and its still not working.


* Note I have been a user of Cisco Spark for some time, this is the first time the error has occurred, I have un installed, re installed, turned device off etc.


Please assist @ciscospark

1 Reply 1

keglass
Level 7
Level 7

Bill,


I recommend you open a support ticket with Spark for more individualized attention to your issue.

Cisco Spark | New Support Ticket

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities