Cisco Spark Room Kit Conferences

[Paulo Ferreira]

Hi,

we have a costumer with 3 Cisco Spark room kit registered in Spark cloud.

In a call we don't have the option to add more devices (just "share" or "end call") .

Is some configuration in admin spark page? Licensing issue?

What are we missing?

Regards

[prinaidu]

Hello,

How many room licenses do you have currently?

[Paulo Ferreira]

Hi prinaidu,

the equipment's are not registered in CUCM, they are registered in sparkCloud.

[Patrick Sparkman]

What Spark subscription do you have?
Sounds as if your account is configured to only have 3 participant meetings, which is usual for free Spark accounts. Check in Spark Control Hub to see what Meeting service has been provisioned to your user.