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Cisco TelePresence SX20- greenish color issue

siva prakash
Level 1
Level 1

Hi,

I have an issue of getting greenish color everywhere in the conf room. Using cisco cables only for connectivity.

Please let me know, what has to done for resolving this issue ?

Product: Cisco TelePresence SX20

software : TC6.3.0.3d8e7d1

serial number :FTT1738011N

_____________

camera model :PrecisionHD 1080p 4X S2

software :S01777-2.1 RC1( ID:20020) 2013-10-04

_________

1 Reply 1

dpetrovi
Cisco Employee
Cisco Employee

Hi Siva,

This community is observed by experts in Cisco Unified MeetingPlace and Cisco WebEx Meetings Server products. For TelePresence issues, in order to get the attention of TP experts, I advise you to move this question to Collaboration, Voice and Video > TelePresence community.

I hope this will help you.

-Dejan