CMR hybrid video resolution issue.

[Gaurav Singhal]

Customer is facing this issue in CMR hybrid where quality drops for all if a low res user joins on webex side. This is described as a limitation as shown in screenshot. Link below. I was wondering if there has been any improvement on that front lately or any setting that can be tweaked to avoid this sub-optimal user experience. https://help.webex.com/docs/DOC-4658#reference_D7CA84303D7822C2CD459D17979554FF

[Kelli Glass]

Gaurav,

I recommend you also post this to the Cisco Partner Spark Community for better visibility to feedback and information.

Spark

I hope this helps.

Kelli Glass

Moderator for Cisco Customer Communities