Connection Refused while trying to log in with Jabber for Mac 8.6(5)
since 3 months we have a Call Manager installation in our company (cucm, cuc and cups).
We use Jabber for Windows 9.0.4 and Jabber for iPhone/iPad/Android (the mobile versions are used in combination of Cisco Anywhere VPN Client) successfully.
We have three branch office wich are connected via ipsec site to site tunnel (on both ends on a dedicated firewall).
One of the branch offices is my home office. At home I use an iMac 27" (late 2009) for work. Due to the fact the the call manager is working perfectly i desided to try the Jabber for Mac client so I can communicate directly from my Mac when I'am at home.
So I downloaded the client and started it. Sadly I couldn't sign in cause I get a "conntection refused" error.
I tried typing in the ip-address of ther server as well as using the cucm and cuc server names (and ip-addresses).
I also tried to login with the active directory upn (user principal name) as well as the samaccountname.
CUCM, CUC and CUPS are fully integrated into active directory and exchange. We do not use any local users (except the admin users)!!!
Similar to your situtation, our iPad clients could connect to the cup server but not our Windows and Mac clients even though all clients are on the same network. Editing the windows and mac host files worked.
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...
Don't you just hate having to run RTMT in a virtual machine, well here it runs in an app for mac. I have complied a version for CUCM 14.x ( from a version I got for 11.x ) It works on older versions also. Here it is https://haffi.is/rt...
To participate in this event, please use the button to ask your questions
Tour of the Real-Time Monitoring Tool
Have any questions about the Real-Time Monitoring Tool?
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to...
This event will have place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees wil...
The purpose of this document is to provide troubleshooting insight into a well-known issue for the IM&P nodes when going to the Presence Topology Page and seeing all the services as Unknown, even though they are started as shown on the ...