Create account in Cisco jabber

[somm46441]

Hi everybody 

I created Cisco Jabber accounts, but  that the two accounts this couldn't connect from their mobiles and gives guaranteed message 

Cannot connect to Phone Services server. Check your network settings."

[Jaime Valencia]

Created your accounts where??? Whact backend are you using?? What device?? Exactly what is that you did???

If you're an end user, you should be reaching your local IT support team for this.

[somm46441]

Thank you very much for the reply 
 First, I created accounts in Cisco jabber from cucm from adding device and make the steps for account Cisco jabber. 
 Cucumber version 10.x.x 

They want to enter to Cisco jabber from iPhone and Android ...

Kindl attachmentattch image 

[Jaime Valencia]

OK, and exactly what have you configured???

FYI, the name of the product is CUCM, not cucumber...

If you're an end user, you might want to ask you IT department to configure and provision all this for you, there are plenty of things you need to configure to make this happen, and you need to know all the steps, and how your system is already configured to avoid breaking things