CUCM 11.5 Import - Unable to Import Remote Destination CSV file, Getting Errors for All Entries

[vincent.mignano]

Hey All,

We are currently trying to consolidate clusters and need to bring over Remote Destination Profiles and Remote Destinations. We have done the base configuration and the Remote Destination Profiles came over but the Remote Destinations keep getting this error for each entry:

Missing key in referenced table for referential constraint (informix.fk_devicenumplanmapremdestmap_fkdevicenumplanmap)

Can some assist?

Thanks,

Vinny

[David Tigue]

I had this same issue:
The fix was to make sure the name of the Remote Destination Profile (RDP) for each user is exactly as it shows in the Call Manager when setting up your Remote Destination (RD) bulk import.

After bulk importing my RDP's - I noticed that the Call Manager automatically was changing the case of the rdp names to all CAPS.

Example - in my import RDP spreadsheet, my rdp's were listed as

John Smith RDP

After import, the call manager showed the profile name as 

JOHN SMITH RDP

I changed my Remote Destination (RD) Bulk file to reference the rdp names in all CAPS and the RD bulk works now.