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CUCM 12.5 and Call Recording CTLog

Juraj Papic
Level 3
Level 3

Hello ,

 

I have a cucm 12.5 all the telephony  (hard hone, jabber) is working as expected, the issue comes when we do the integration with a third-party call recording CTLOG.  The configuration is the following:

.- Sip trunk

.- Built-in Bridge 

When we start recording the calls between 2 ext with both with the call recording features we can see in a wireshark (from the call recording server)  that the CUCM is sending a cancel.

Cseq: 101 Cancel

Thanks. 

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