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CWMS - Customizing meeting summar report

Abdul Pasta
Level 1
Level 1

I have CWMS 2.5 MR6 deployed.

My company is willing to customize the meeting summary report, that is sent to the host after every meeting. Specifically, they want to remove the "Need Help" link at the bottom of the meeting summary.

 

I searched all the templates under email>Templates,  but could not find the meeting summary report template. All the possible templates are there but not this one.

 

Does anyone know if it can be customized and where to find that option?

 

Thanks

Abdul S. Pasta

1 Accepted Solution

Accepted Solutions

Terry Cheema
VIP Alumni
VIP Alumni

It appears we can not customize this template. All the templates that can be customized are under

Settings>Email>Templates

Either under Common or under Meetings.

If its not there it pretty much means we can not customize that report.

-Terry

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View solution in original post

3 Replies 3

Terry Cheema
VIP Alumni
VIP Alumni

It appears we can not customize this template. All the templates that can be customized are under

Settings>Email>Templates

Either under Common or under Meetings.

If its not there it pretty much means we can not customize that report.

-Terry

Please rate all helpful posts

Thanks Terry and Dejan for the info.

 

Regards

Abdul S. Pasta

dpetrovi
Cisco Employee
Cisco Employee

Hi Abdul,

To confirm Terry's response, this is not a configurable option. You can share your need with your Cisco Account Manager and they can submit an enhancement request to Product Management (PM) to have this feature added in the future. Depending on the magnitude of the change and some other factors, PM might or might not approve the request.

Kind regards,

-Dejan