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CWMS_Organizer can't start meeting from desktop app

anthony.smith
Level 1
Level 1

WebEx meetings Desktop app v 39.5.16.21

CWMS 4.0 MR2

 

We're having an issue where the organizer can't start/join a meeting from the WebEx Desktop app. When they try to start or join the meeting they get this message: The meeting has been canceled or no longer exists.

 

The participants can join the meeting from the desktop app without any issue. The problem only seems to exist for the organizer.

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