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CWMS upgrade

Paul Austin
Level 4
Level 4

Hello All, I need to upgrade a non HA system that has an IRP server as well as internal from 1.5 to 2.0 then 2.5 (update). I've read the upgrade guide and it seems OK BUT it doesn't mention the IRP server at all. How is this upgraded? Do I need an additional temporary hostname and IP address for this (I am sure I don't)

 

Any advice/tips will be greatly appreciated.

 

Thanks

 

Paul

5 Replies 5

dpetrovi
Cisco Employee
Cisco Employee

Hi Paul,

If you are upgrading from 1.5 to 2.5, you can perform a Major upgrade to 2.5 directly if you have CWMS 2.5 OVA file (you will need to ensure your 1.5 system is at least on 1.5 MR3 level). If you don't have CWMS 2.0 OVA, then you can do a Major upgrade to 2.0 (I would recommend a Manual Upgrade as it has less pre-requisites to fulfill), then perform a minor update to 2.0 MR6, and then perform a minor update to 2.5. 

 

When you are performing a Major Upgrade, one main pre-requisite is to have enough free disk space. In order to provide you more details and guidance, can you please share the following with me:

1. What exact version of CWMS you currently have?

2. What OVA file do you have?

3. What is the size of the system (50, 250, 800, or 2000 users)?

4. What UCS servers do you use for all the VMs?

5. How much FREE disk space do you have on the datastore hosting Admin VM?

 

Once I have these details, I will be able to clarify the procedure for you.

 

Kind regards,

 

-Dejan

Hi Dejan, Please see below.

 

Current version is 1.5.1.323.A

OVA file is 2.5.1.29.B-AE

size is 250 users

UCS servers are C220

Free space is 356Gb on the admin server and 786Gb on the IRP server.

Why do you think  manual upgrade is easiest as the automatic one sounds easy enough with just a temporary hostname and IP address required?

 

Thanks

Thank you for this information, Paul.

 

Unfortunately, you don't have enough free disk space to perform the upgrade. You will have to add more storage capacity to your ESXi server hosting Admin VM in order to be able to upgrade. You have three options to do this:

1.  Add more storage to the server and setup a separate array with 1.5 TB of available storage on the same server. Then you can deploy 2.5 on that array and migrate the data from 1.5.

2. Add a SAN datastore of 1.5 TB in size to this C-series server and dedicate it to 2.5 system. 

3. Add more drives and rebuilding the existing array and RAID setup. This requires a rebuild of the entire 1.5 system and restore from backup (if you have NFS storage configured and backups running). If you have to do this as the only option, what you can do is put the system in MM, and gracefully power it off. Then copy Admin VM Hard Disk 4 (VMDK file that represents Hard Disk 4) off the server. After this was done, add more storage and rebuild the array. Then deploy 2.5 Admin and IRP VMs as you are doing a new deployment, but make sure they don't power on after deployment (there is an option to UNCHECK during manual OVA deployment of the VMs, so the VMs don't start after deployment). Finally, move the VMDK file to 2.5 Admin VM, and then power on the VMs. This is pretty much doing the Manual Upgrade and all the instructions about moving the VMDK file can be found in the documentation.

 

With Automatic Upgrade, you need to ensure many different things:

1. Dedicate a temporary IP address and host name for 2.5 Upgrade Admin VM

2. You cannot have Distributed vSwitch configured on your ESXi host as automatic upgrade cannot perform a successful deployment of the VMs in that case (you have to use Standard vSwitch)

3. You have to ensure that NTP client is started on ESXi hosts, that it is configured to Start and Stop with host, and that time is in sync. If the time is not in sync, you will have to put the system into Maintenance Mode, gracefully shut down the VMs (right-click the VM in vCenter > Power > Shut Down Guest) and then correct the time, ensure NTP is configured properly, and then power on the VMs)

4. You have to ensure that your vCenter is accessible using vCenter server hostname and not IP address as the upgrade wizard has to connect to vCenter using FQDN and not the IP address of vCenter

5. Your DMZ Firewall must have all the same rules configured for the temp IP address and hostname as it does for the original Admin VM hostname and IP. That way, the wizard will have all the needed access rights to the ESXi host in the DMZ to create 2.5 VM

 

As you can see, there is a lot of prerequisites to doing the Automatic Upgrade. Still, if you think you can have all those fulfilled with little effort, you can do the automatic upgrade. Instructions for both automatic and manual upgrade can be found here:

http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Administration_Guide/Administration_Guide/Administration_Guide_chapter_01010.html

 

As for the IRP, if you are doing an Automatic Upgrade, the upgrade wizard will guide you and IRP server will be created automatically. If you are doing a manual upgrade, then you will have to deploy both Admin and IRP VMs separately (using the same 2.5 OVA file, just selecting a different VM option during the deployment), and before powering them on for the first time, you will have to copy the VMDK file (Hard Disk 4) from 1.5 Admin VM to 2.5 Admin VM as described in the instructions. 

Please, let me know of any additional questions you might have.

 

-Dejan

Many thanks Dejan. Not the answers I wanted. I shall have to explore the options. How easy would attaching a SAN to the C-Series be, doing an auto upgrade to that, then possibly taking a backup, rebuilding the oroginal 1.5 system as 2.5 and restoring the backup be?

What sort of SAN could be be?

 

Thanks for this.

 

paul

Hi Paul,

If you plan to use SAN for deploying the 2.5 system to, it will have to fulfill all the specs: http://www.cisco.com/c/en/us/td/docs/collaboration/CWMS/2_5/Planning_Guide/Planning_Guide/Planning_Guide_chapter_00.html#reference_BA7FE746303149E69A845B5D09C44D9A

 

If you are going to use SAN, just to copy the Hard Disk 4 VMDK file from 1.5 Admin VM, then all it needs is to be accessible from the ESXi host so you can copy the file to that location.

I hope this helps.

-Dejan