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delayed to stablish a call from jabber to jabber

jesus Barrios
Level 1
Level 1

Good day

I am presenting a problem:

when I call from jabber device ( jabber for windows, ipad,) other device jabber (jabber for windows, ipad), the call sets after 8 sec, witch ip comunicator the call is immediately established.

Is normal this in jabber?

Is because a ipc work sccp and jabber sip?

my device profile is the device profile default.

please help me

1 Reply 1

mmilic
Level 1
Level 1

Hi Jesus,

I  dont think that this problem could be because of SCCP vs SIP, but you could try using IPC with SIP protocol to see if there is a delay as well in that scenario and confirm this.

In the past I saw similar issues if DN's and translation patterns on CUCM are not correctly configured (pattern and DN starting with the same digit). For instance if you have a pattern starting with 1 and expecting four other digits, and a four digit DN starting also with 1, when you dial that DN, CUCM will actually have to wait for a fifth digit (for few seconds) to see if it can pair that to a translation pattern.

Thanks,

Marko