I have logged into the Cisco Jabber Windows client. I can have video call and chat. But the Desktop Share option is Greyed Out and so I am not able to share the desktop!! I have uploaded the COP file cmterm-bfcp-e.8-6-2.cop.sgn on both the nodes in CUCM cluster and rebooted the both the nodes. Also I have installed Medianet Service on my desktop. Did half a dozen restart of all the devices (CUCM both PUB & SUB, CUP, IP Phone, Cisco Jabber Client, PC). The software versions are given below. Pls Guide or give me the possible reasons why its greyed out.
I am setting up a bulk update in CUCM to add jabber phones to all my deskphone users. I have a bat phone template I adapted from one I made for desk phones and I have a user template for use with "Update Users - Custom File". I have used the users t...
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Hi community, maybe someone has already experienced this issue. When using conference now you define a number which triggers an IVR prompt where you can setup your meetings. I the ani is associated with an active SNR number the IVR script won't let t...
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I need to get 100 VCS-C traversal and 200 VCS-E traversal calls VM servers running 12.5. I am also trying to convert my old VCS licenses fromVCSC/E. Can't find any reliable guide on CCO about licenses, and conversion of old licenses....
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I'm want to video conference from a Cisco Web Room Kit Pro end point to Virtual Webex and have my customers be able to view/collaborate via Microsoft Teams. What licenses would be required to make this happen?
I am new to UCCX and was just asked to change the queue. Need help designing the new queue. Existing queue:Has 6 agents and all part of the same group. New queue requirements: - Split them into two groups (Group 1 and Group 2)- Put IVR in t...
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