Does webex teams set badge count for unread in Windows 10 system tray?

[m1xed0s]

According to this article: https://help.webex.com/en-us/ng7w8cj/Webex-Teams-Tips-for-Managing-Notifications

The webex teams app on windows 10 does provide Badge Counter to show the number of unread. But it doesnot show for me in the system tray...

So am I have the wrong expectation OR that article is incorrect?

Using webex teams v3.0.14866.0 and Windows 10 Pro 1909 build 18363.657.

[Jaime Valencia]

The article never calls out the system tray, and if you notice, it says it's applicable to ALL flavors:

Operating System:Android,iOS,Mac,Web Browser,Windows Desktop

That bit you mention, does work for android devices, I run windows 10 as well, and I've never seen the message count in the system tray, only when you open the app (as shown in the article)

[m1xed0s]

Yes, the article did not say specifically the system tray. But that picture or icon it included is supposed to be in the system tray, assuming on windows 10, isnt it?

[Ashish Patel]

No it says "Webex Teams app icon on your device". This is for Webex teams running on a mobile device.
For Windows for it looks like

If you think its not clear provide feedback on how you would improve that statement in the article.
Thanks
ashish

[m1xed0s]

Okey, so it is my wrong expectation then...

This is whats on my system.

I guess if I opened webex teams and then close it (into the system tray), there wont be any badge count...

[Ashish Patel]

Hi
Not in the system tray (where the time etc sits) but I have notifications on for some spaces and set as per the article.
I see in the taskbar in Windows 10 the total Notifications next to the Webex Teams icon. Currently says 20 which matches with the 20 in Notifications Filter
I am running Version: 3.0.14878.0 and Windows 10.
Incidentally Jabber also has similar notification in the taskbar but never seen it in system tray afaik.
HTH,
ashish